Shipping policy

Shipping and delivery

VYNTRA is operated from Ghana and works with suppliers serving different customer destinations. Availability, shipping services and charges depend on the product and the delivery address. Selecting a browsing country or currency does not mean every product can be delivered there.

Knotty / Coulter hair accessories

Standard shipping is free on the supported U.S. routes for these accessories. The supplier's delivery estimate is 3–5 business days.

MASAMI brush and hair wrap towels

MASAMI estimates U.S. delivery in 3–5 business days, including processing. Tracking is provided when available. Shipping is based on the combined packed weight of MASAMI items in the shipment:

Below 0.4 lb: free.
0.4 lb to below 10 lb: USD 4.95.
10 lb to below 20 lb: USD 14.95.
20 lb to 100 lb: USD 19.95.

These are supplier source rates in USD; Shopify displays the applicable checkout charge in GHS using its conversion. The current brush weighs 110 g and each towel 140 g for supplier shipping purposes, including the supplier's packaging allowance. A single brush or towel is in the free band; two towels are in the USD 4.95 band. Shipments over the stated limit are not offered through this rate schedule.

Selvanelle dresses

The Twist-Front Ruched Mini Dress, Ribbed Bandeau Mini Dress and Devine Ruched Balloon-Sleeve Mini Dress are fulfilled through Selvanelle from its U.S. warehouse. The supplier estimates shipping in 8–14 business days for its supported destinations. Confirm your address, available shipping service and current charge at checkout.

Cramilo sunglasses

Cramilo sunglasses are available for supported U.S. delivery addresses. The supplier's estimated shipping time is 2–15 business days. The applicable shipping charge is shown at checkout.

Koch La Ni jewelry

Koch La Ni jewelry ships from the United States. The supplier estimates 3–5 business days for supported U.S. routes and 4–7 business days for its supported international routes. International service is destination-specific; only countries with an available checkout service can be used for an order. Review the service and charge for your address before paying.

Aftershock London clutches and Audrey dress

The Fuchsia Glitter Envelope Clutch, Champagne Bow Evening Clutch and Audrey Diamante Ruched Mini Dress serve supported United Kingdom addresses. The supplier estimates 1–3 business days. The delivery charge is shown at checkout.

Leather Bucket Shoulder Bag — 0cm

This bag ships from China to destinations listed in the supplier's shipping table, including Ghana, the United Kingdom, the United States and Canada where checkout offers service. Standard shipping is free on supported routes with an 8–14 business-day estimate. Express service, where offered, has a 4–7 business-day estimate and an additional charge shown at checkout. No service is promised for an address without an available delivery option.

CashyMart satin bonnet

The supplier lists free shipping from its U.K. warehouse to its named destinations across Europe, Asia, Oceania, North America and South America, with an 8–14 business-day estimate. Ghana is not included in this supplier's verified table. Confirm eligibility for your delivery address at checkout.

EBIN Wonder Tie-Up Bonnet

This Beauty Logistics product serves supported United Kingdom delivery addresses. The supplier estimates 3–5 business days. Review the delivery charge at checkout.

HoneyLux Periwinkle claw clip

The supplier ships from Canada to supported addresses in Canada (3–5 business days), the United States (4–7 business days) and the United Kingdom (8–14 business days). Shipping charges vary substantially by destination and are shown at checkout.

SOHO clutch — BYMANYC

This clutch ships from the United States to the destinations in the supplier’s named shipping routes. The supplier estimates 4–7 business days. Shipping charges vary by destination and quantity; review the final checkout total before paying.

Bow-Shoulder Corset Mini Dress and One-Shoulder Puff-Sleeve Mini Dress — GLOWSYOU

These dresses ship from the United Kingdom to the destinations in the supplier’s named shipping routes, including supported U.S. and Ghana addresses. The supplier estimates 3–5 business days. Check your chosen color, size and available delivery service before paying; out-of-stock options cannot be ordered.

Audacious White Cutout Ruffle Dress — Boho Brown

The supplier lists free shipping on its named routes in Europe and North America, with an 8–14 business-day estimate. Availability is limited to destinations for which checkout offers an applicable service. No worldwide delivery promise is made.

Nya Floral Ruched Batwing Mini Dress — Sarvin

This dress ships from the United Kingdom. For the verified supported U.S. route, Syncee estimates 3–5 business days. Shipping charges and services vary by destination; confirm the service and final charge for your address at checkout. Only verified supported routes are offered.

Your basket and delivery updates

Items from different suppliers may ship separately and applicable supplier shipping charges may combine. Review your destination, available service and final shipping total before paying.

Delivery times are estimates, not guaranteed arrival dates. Dispatch and arrival can vary. Contact us before ordering if you need an item for a particular date. If an order cannot ship within the applicable timeframe, we will communicate the delay and provide the cancellation or delay-consent options required by applicable law.

If a parcel is delayed, missing or marked delivered but cannot be found, contact VYNTRA with your order number. We will review tracking and delivery information with the supplier and explain the applicable next steps. Mandatory consumer rights remain unaffected.

Currency

Checkout charges are in Ghanaian cedi (GHS). Browsing prices shown in another currency are estimates. Your payment provider or card issuer may convert the charge and apply its own conversion rate or fees.